AHICE DAY 2 – Wednesday 9 September

8:00am-9:00am: REGISTRATION
8:15am-9:00am: 

 

BREAKFAST SESSION“Revenue Management: Weathering the Storm” - an overview of how the ARMA/TUA revenue management qualification upskills and adds value to teams, especially during mass outbreaks such as viruses and natural disasters which significantly impact the industry. Explore critical areas of focus and skill that drive optimisation and profit with our panel of industry leaders and receive your Certificate of attendance in association with Blue Mountains International Hotel Management School at Torrens University Australia (TUA).

Moderated by Melissa Kalan, Founder & CEO, ARMA in conversation with:

  • Felicity Arthur (General Manager, Skye Suites Green Square)
  • Mandy Baggs (Group Director, Revenue, at Elanor Investors Group)
  • Philip Stanley (General Manager Australia & New Zealand, Sabre Corporation)

Proudly sponsored by:

 

 

9:00am-9:05am 

 

WELCOME REMARKS: Welcome back to AHICE 2020 by Howard Kemball. 

(On stage in Sydney) 

 

9:05am-9:20am:

 

HOTELIER Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with Hilton Vice President, Heidi Kunkel. 

(On stage in Sydney) 

 

9:20am-9:30am:

 

INDUSTRY Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with Intrust Super CEO, Brendan O’Farrell. 

(Live from Brisbane)

 

9:30am-9:50am:

 

EXECUTIVE CONVERSATIONS [PART TWO]: 

Featuring InterContinental Hotels Group Managing Director – Australasia and Japan, Leanne Harwood, in conversation with NRMA Group CEO, Rohan Lund. 

In part two of the ‘executive discussions’, Harwood talks to Lund, who was appointed to the role of Group Chief Executive Officer of the National Roads & Motorists’ Association (NRMA) in January 2016. 

(On stage in Sydney)

 

9:50am-10:15am:

 

PANEL SESSION: WHAT OWNERS WANT [PART TWO]. Moderated by Howard Kemball (Managing Director, Kcom), in conversation with: 

  • Deborah Keller (Hotel Investment Analyst, Mirvac) 
  • Glen Boultwood (CEO and Co-Founder, Serene Capital) 
  • Lucia Grambalova (General Manager Hotel Investments, Mulpha Australia) 

(On stage in Sydney)

 

10:15am-10:30am:

 

GLOBAL HOTELIER Q&A:

HM magazine Editor-In- Chief, James Wilkinson in conversation with Outrigger Hospitality Group President & CEO, Jeff Wagoner. 

(Live from Honolulu)

 

10:30am-10:40am:

 

INDUSTRY UPDATE:

State of the Australian industry address by Tourism Accommodation Australia CEO Michael Johnson 

(On stage in Sydney)

 

10:40am-10:50am:

 

HOTELIER Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with Quest Apartment Hotels COO, David Mansfield.

(Live in Melbourne)

 

10:50am-11:00am:

 

HOTELIER & INVESTOR Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with Doma Group Managing Director, Jure Domazet. 

(On stage in Sydney)

 

11:00am-11:30am:

NETWORKING BREAK: MORNING TEA & COFFEE

Proudly sponsored by:

11:30am-11:55am:

 

PANEL SESSION: MIDSCALE & UPSCALE BRANDS – DEVELOPMENT OUTLOOK & SEGMENT SNAPSHOT. Moderated by Caspar Schmidt (Founder & Owner, QCC Collection), in conversation with: 

  • Graham Perry (Managing Director – Australasia, BWH Hotel Group) 
  • Jip Van Driest (Director of Development APAC – StayWell) 
  • Raphael Antonini (Director of Development Australasia, Radisson Hotel Group) 
  • Tushar Raniga (Regional Director Development, Hilton) 

(On stage in Sydney)

 

11:55am-12:10pm:

 

HOTELIER Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with TFE Hotels CEO, Antony Ritch. 

(On stage in Sydney) 

 

12:10pm-12:35pm:

 

PANEL SESSION: THE KEYS TO STAFF RETENTION AND CHALLENGES IN THE CURRENT ENVIRONMENT. Hosted by Jerome Casteigt (General Manager - Business and Hospitality, Blue Mountains International Hotel Management ) in conversation with: 

  • Lydia Berlage (Regional Director of Human Resources – Australasia, Hilton) 
  • Lynda Ugarte (Head of Human Resources Australasia and Japan, IHG) 
  • Sarah Derry (Senior Vice President, Talent and Culture – Pacific, Accor) 
  • Sarah Salkild (Group General Manager – People and Culture, Event Hospitality & Entertainment) 

(On stage in Sydney) 

 

12:35pm-12:50pm:

 

KEYNOTE: THE AUSTRALIAN WAY. 

The future of tourism down under by Tourism Australia Managing Director, Phillipa Harrison. 

(On stage in Sydney) 

 

12:50pm-1:00pm:

 

INDUSTRY Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with Hostplus Chief Executive Officer, David Elia. 

(Live from Melbourne) 

 

1:00pm-1:10pm:

 

GLOBAL HOTELIER Q&A:

HM magazine Editor- In-Chief, James Wilkinson in conversation with Wyndham Hotels and Resorts President - Asia Pacific, Joon Aun Ooi. 

(Live from Shanghai) 

 

1:10pm-1:25pm:

 

GLOBAL HOTELIER Q&A:

HM magazine Editor- In-Chief, James Wilkinson in conversation with Marriott International President and MD of Asia- Pacific, Craig Smith. 

(Live from Hong Kong) 

 

1:25pm-2:10pm:

NETWORKING BREAK: Lunch at Sailmaker Restaurant

Proudly sponsored by:

2:10pm-2:25pm:

 

GLOBAL KEYNOTE: ASIA-PACIFIC INVESTMENT OUTLOOK.

By Savills’ Managing Director – Hotels, Asia-Pacific, Raymond Clement. 

(Live from Singapore)

 

2:25pm-2:50pm:

 

PANEL SESSION: THE MONEY - HOTEL SECTOR FINANCIAL OUTLOOK AND EXPECTATIONS. Hosted by Dean Dransfield (Managing Director, Dransfield Hotels & Resorts).

  • Adele Labine-Romain (Tourism Sector Lead & Partner, Deloitte Access Economics)
  • Brad Duff (Director, Capital Markets, Debt and Structured Finance, CBRE Asia Pacific)

(On stage in Sydney) 

 

2:50pm-3:10pm:

 

EXECUTIVE CONVERSATIONS: [PART THREE] 

Featuring Marriott International Area Vice President – Australia, New Zealand and Pacific, Sean Hunt, in conversation with Face to Face Event Management and Medical Meetings Managing Director, Stephen Turner. In part three of the ‘executive discussions’, Hunt talks to Turner, who provides event management services to both the health sector and pharmaceutical industries in Australia. 

(On stage in Sydney & Live From Gold Coast) 

 

3:10pm-3:25pm:

 

GLOBAL HOTELIER Q&A:

HM magazine Editor-In- Chief, James Wilkinson in conversation with Accor Asia Pacific Chairman & CEO, Michael Issenberg. 

(Live from Singapore) 

 

3:25pm-3:40pm:

 

KEYNOTE: THE FUTURE IS NOW WITH HOTEL TECHNOLOGY:

By Standing Rock Technologies Founder, Craig Simpson. 

(On stage in Sydney)

 

3:40pm-4:20pm:

NETWORKING BREAK: AFTERNOON TEA

Proudly sponsored by:

4:10pm-4:20pm 

 

HOTELIER & INVESTOR Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with Lancemore Group CEO, Julian Clark. 

(Live from Melbourne)

4:20pm-4:45pm:

 

BOUTIQUE, LUXURY & LIFESTYLE BRANDS – DEVELOPMENT OUTLOOK & SEGMENT SNAPSHOT. Moderated by Graeme Dickson (Partner, Baker & McKenzie), in conversation with: 

  • Abhijay Sandilya (Vice President, Development – Australasia, Japan & Pacific) 
  • Lindsay Leeser (Senior Vice President Development & Franchise – Pacific, Accor) 
  • Peter Hill (Director of Development - Hotels & Resorts, Event Hospitality and Entertainment) 
  • Richard Crawford  (Senior Director, Hotel Development – Australia, New Zealand & Pacific, Marriott International) 

(On stage in Sydney & Live from Gold Coast) 

 

4:45pm-5:00pm:

 

HOTELIER Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with Ovolo Group Founder and CEO, Girish Jhunjhnuwala. 

(Live from Hong Kong)

 

5:00pm-5:10pm:

 

HOTELIER Q&A:

HM magazine Editor-In-Chief, James Wilkinson in conversation with Hyatt Hotels & Resorts Area Vice President – Pacific, Robert Dawson. 

(Live from Melbourne)

 

5:10pm-5:25pm:

 

KEYNOTE: HOW PROCUREMENT IS GOING LOCAL & SUSTAINABLE: 

By Accor Head of Procurement – Singapore, Andrew Cameron. 

(Live from Singapore) 

 

5:25pm-5:50pm:

 

PANEL: ‘THE APPETISER’ - THE FOOD AND BEVERAGE TRENDS YOU NEED TO KNOW. Hosted by Michael Rodrigues (Managing Director, Time Out Australia). 

  • Adam Trippe-Smith (Founder & Managing Director, Konvoy) 
  • Alison Hulm (Director - Restaurants & Bars, Australasia & Japan, IHG) 
  • Vincent Lombino (Group Director - Food and Beverage, Ovolo Group) 
  • Will de Beaurepaire (Director of Wine - De Beaurepaire Wines) 

(On stage in Sydney)

 

5:50pm-5:50pm:

 

EVENT WRAP-UP:

Close of AHICE 2020 by James Wilkinson and Howard Kemball. 

(On stage in Sydney)

 

Program is subject to change